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Reference Number	FBP1044
Title	Key performance indicators for the next-day parcel delivery sector
Status	Completed
Energy Categories	Not Energy Related 85%; Energy Efficiency(Transport) 15%;
Research Types	Applied Research and Development 100%
Science and Technology Fields	SOCIAL SCIENCES (Economics and Econometrics) 50%; SOCIAL SCIENCES (Business and Management Studies) 50%;
UKERC Cross Cutting Characterisation	Not Cross-cutting 100%
Principal Investigator	Project Contact No email address given Faber Maunsel
Award Type	Standard
Funding Source	DfT
Start Date	01 June 2005
End Date	01 November 2006
Duration	17 months
Total Grant Value	£49,854
Industrial Sectors	Transport
Region	London
Programme	DfT Freight logistics
Investigators	Principal Investigator	Project Contact , Faber Maunsel (100.000%)
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Objectives	A survey in the broader Parcel and Courier sector will indicate the levels of efficiency in key operational areas within this sector. It will benefit the Best Practice Program by providing useful comparisons for energy efficiency and will help to raise programme awareness within the sector. Sector practitioners will ultimately better understand their key efficiency drivers and appreciate the benchmarks in each main activity within the sector.
Abstract	This guide describes how the next-day parcel delivery sector benchmarking survey was conducted, outlines which KPIs were measured in the survey and focuses on the analysis, results and recommendations for operational improvement.
Publications	McKinnon, A.C. (2004). Key Performance Indicators for the Next-day Parcel Delivery Sector. Freight Best Practice Programme, DfT, DTI (PDF 935 KB)
Final Report	(none)
Added to Database	06/02/08