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Key performance indicators for the next-day parcel delivery sector

Reference Number
FBP1044
Title
Key performance indicators for the next-day parcel delivery sector
Status
Completed
Energy Categories
Energy Efficiency(Transport)
Not Energy Related
Research Types
Applied Research and Development
Science and Technology Fields
SOCIAL SCIENCES (Economics and Econometrics)
SOCIAL SCIENCES (Business and Management Studies)
UKERC Cross Cutting Characterisation
Not Cross-cutting
Principal Investigator
Project Contact
Faber Maunsel
Award Type
Standard
Funding Source
DfT
Start Date
01 June 2005
End Date
01 November 2006
Duration
17 months
Total Grant Value
£49,854
Industrial Sectors
Transport
Region
London
Programme
DfT Freight logistics
Investigators
Principal Investigator
Project Contact, Faber Maunsel
Web Site
Objectives
A survey in the broader Parcel and Courier sector will indicate the levels of efficiency in key operational areas within this sector. It will benefit the Best Practice Program by providing useful comparisons for energy efficiency and will help to raise programme awareness within the sector. Sector practitioners will ultimately better understand their key efficiency drivers and appreciate the benchmarks in each main activity within the sector.
Abstract
This guide describes how the next-day parcel delivery sector benchmarking survey was conducted, outlines which KPIs were measured in the survey and focuses on the analysis, results and recommendations for operational improvement.
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Added to Database
06/02/08