Projects: Projects for Investigator
Reference Number FBP1044
Title Key performance indicators for the next-day parcel delivery sector
Status Completed
Energy Categories Energy Efficiency(Transport) 15%;
Not Energy Related 85%;
Research Types Applied Research and Development 100%
Science and Technology Fields SOCIAL SCIENCES (Economics and Econometrics) 50%;
SOCIAL SCIENCES (Business and Management Studies) 50%;
UKERC Cross Cutting Characterisation Not Cross-cutting 100%
Principal Investigator Project Contact
No email address given
Faber Maunsel
Award Type Standard
Funding Source DfT
Start Date 01 June 2005
End Date 01 November 2006
Duration 17 months
Total Grant Value £49,854
Industrial Sectors Transport
Region London
Programme DfT Freight logistics
Investigators Principal Investigator Project Contact , Faber Maunsel (100.000%)
Web Site
Objectives A survey in the broader Parcel and Courier sector will indicate the levels of efficiency in key operational areas within this sector. It will benefit the Best Practice Program by providing useful comparisons for energy efficiency and will help to raise programme awareness within the sector. Sector practitioners will ultimately better understand their key efficiency drivers and appreciate the benchmarks in each main activity within the sector.
Abstract This guide describes how the next-day parcel delivery sector benchmarking survey was conducted, outlines which KPIs were measured in the survey and focuses on the analysis, results and recommendations for operational improvement.
Publications McKinnon, A.C. (2004). Key Performance Indicators for the Next-day Parcel Delivery Sector. Freight Best Practice Programme, DfT, DTI (PDF 935 KB)
Final Report (none)
Added to Database 06/02/08