Live Service Transfer

Completed

Other Cross-Cutting Technologies or Research(Demographics)
Fossil Fuels: Oil Gas and Coal(Oil and Gas, Refining, transport and storage of oil and gas)

Applied Research and Development

ENGINEERING AND TECHNOLOGY (Mechanical, Aeronautical and Manufacturing Engineering)

Not Cross-cutting
Sociological economical and environmental impact of energy (Consumer attitudes and behaviour)

Project Contact
SGN

Network Innovation Allowance

Ofgem

01 May 2020

01 August 2020

ENA months

£74,181

Energy

South East

Network Innovation Allowance

Project Contact, SGN

The aim of this project is to conceptualise a method of quickly and safely transferring services live without entering customers homes or disrupting supply. The key objective of this work will hopefully define a process that is not just technically viable but also practically viable risk assessed against the As Low As Reasonably Practical (ALARP) risk assessment methodology with the targeted options being: Temporary solution to address Steel services – all sizes up to 2” during COVID-19 Temporary solution to address Small diameter (below 32mm) PE services during COVID-19 Longer term options for interim / permanent solutions This project aims to address this challenge by carrying out an 8 week “conceptual phase” innovation sprint run. During this phase, an innovation hot-housing methodology is proposed, with the forming of a Working Group of both Steer Energy and SGN employees. In addition to these individuals, Domain Experts from our supply chain and industry experts will be interviewed in order to gather additional information where necessary. The Working Group will review the challenge and start to create solutions from a range of different approaches. Specific exercises will be used in order to promote individual thinking and maximise “can do” attitudes from the team. This group will then create prototypes (most likely design based rather than physical objects at this stage as primarily it needs a process development with the technology at hand), and then, if appropriate, peer review these ideas. The objectives of this project are to: Set up Project and Team Information Gathering Idea Generation Idea Development Idea Validation

It is recognised that COVID-19 has created several new challenges for SGN in respect of their day to day working to ensure our customers, especially the most vulnerable, are kept safe and warm. Current working practices under COVID-19 means that SGN must avoid any access to customers property.This project aims to address this challenge by carrying out an 8 week “conceptual phase” innovation sprint run.

09/11/22