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Value Management - Overcoming barriers to smarter heat solutions in UK homes. Annex 1a: Case studies.


Citation Frontier Economics Value Management - Overcoming barriers to smarter heat solutions in UK homes. Annex 1a: Case studies., ETI, 2015. https://doi.org/10.5286/UKERC.EDC.000520.
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Author(s) Frontier Economics
Project partner(s) Frontier Economics Limited
Publisher ETI
DOI https://doi.org/10.5286/UKERC.EDC.000520
Download SSH_SS1401_3.pdf document type
Associated Project(s) ETI-SS1401: Smart Systems and Heat (SSH) Programme - Value Management and Delivery
Associated Dataset(s) No associated datasets
Abstract This project studied how value can be delivered across a smart energy value chain - in the context of the UK. It built a clear understanding of how smart energy systems can deliver combined consumer value alongside commercial value for market participants - producers, suppliers, distributors. The analysis will help to make the commercial deployment of smart energy systems more likely. This £600,000 project was delivered by Frontier Economics, a leading economic consultancy.

The final report has 11 annexes. This is Annex 1a: Case studies.

The transition to a low-carbon economy will involve the application of many new technologies. Because of their newness, there is limited evidence on the drivers of uptake from within the heat sector. To help us develop a greater understanding of uptake, we have looked at case studies of uptake from other sectors.

We chose these case studies for the following reasons:
  • uptake of a new proposition has occurred;
  • the demand side characteristics are similar; and
  • the supply side characteristics are similar.
For each case study, we have asked the following questions:
  • Which of the barriers and risks that are important to uptake in the SSH sector are important to uptake in the case study sectors and why?
  • How do these vary by customer type?
  • How have these barriers and risks been overcome?
We cover the following case studies in this annexe1:
  • mobile phones;
  • mortgages;
  • boiler insurance;
  • dynamic teleswitched meters and tariffs;
  • Nest; and
  • the motor industry.
In the remainder of this annexe, we first summarise our main conclusions, before setting out our findings for each case study.

This report was initially produced in March 2015. The detailed information and analyses documented within may be out of date with current thinking.