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Consumer Response and Behaviour - Literature Review


Citation Energy Endeavours Consortium Consumer Response and Behaviour - Literature Review, ETI, 2013. https://doi.org/10.5286/UKERC.EDC.000601.
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Author(s) Energy Endeavours Consortium
Project partner(s) PRP Architects Limited, UCL Energy Institute, Frontier Economics, The Technology Partnership, The Peabody Trust, National Centre for Social Research, Hitachi Europe
Publisher ETI
DOI https://doi.org/10.5286/UKERC.EDC.000601
Download SSH_SS1501_9.pdf document type
Associated Project(s) ETI-SS1501: Smart Systems and Heat (SSH) Programme - Consumer Behaviour Study
Associated Dataset(s) No associated datasets
Abstract The delivery of consumer energy requirements is a key focus of the Smart Systems and Heat Programme. The Consumer Response and Behavior Project will identify consumer requirements and predict consumer response to Smart Energy System proposals, providing a consumer focus for the other Work Areas. This project involved thousands of respondents providing insight into consumer requirements for heat and energy services, both now and in the future. Particular focus was given to identifying the behaviour that leads people to consume energy - in particular heat and hot water. This £3m project was led by PRP Architects, experts in the built environment. It involved a consortium of academia and industry - UCL Energy Institute, Frontier Economics, The Technology Partnership, The Peabody Trust, National Centre for Social Research and Hitachi Europe

The delivery of consumer energy requirements is a key focus of the Smart Systems and Heat Programme. This project will identify consumer needs and behaviours relating to heat and provide insights into consumer response to Smart Energy System proposals, providing a consumer focus for the other Work Areas. 

This literature review was carried out to aid in the understanding of existing research within this field

This report was prepared for the ETI by the consortium that delivered the project in 2013, and its contents may be out of date and may not represent current thinking.