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Key Performance Indicators for the Pallet Sector

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Abstract:

This document is a Benchmarking Guide written by the Department for Transport on 'Key Performance Indicators for the Pallet Sector'.

The pallet network sector has, in part, grown in response to operator pressures, allowing members to benefit from a degree of consolidation and pooling of resources around the UK. Network operation mirrors that of express parcel networks based around a central hub. As many as ten networks currently operate, with nightly throughputs of over 5,000 pallets through a single network now being achieved. The networks offer a range of service levels to customers that must be met by member companies, taking precedence over absolute efficiency and vehicle utilisation where necessary. However, belonging to a network opens up many ways to improve utilisation to members.

The main feature of the network is the hub through which all pallets are moved and transhipped. Each network comprises a number of individual freight transport companies, who belong to it through various contractual arrangements as members, licensees or shareholders.

Companies tend to join and participate in a network to get extra throughput, and thereby improve their vehicle utilisation and efficiency. Vehicle utilisation is a key driver. By belonging to a network, companies benefit because:

  • The network provides them with a cost-effective route for deliveries of their own consignments through other network members
  • Network members generate delivery work for them that they would not otherwise get, contributing to improved fleet utilisation
  • The survey was carried out over a continuous 48-hour period starting at 18:00 on 24th February 2004. A total of 17 fleets submitted data for analysis and comparison, although not all fleets provided data for all aspects. The results presented in this guide preserve the anonymity of the participating companies. Each company is given an individual survey report which highlights the data collected from their particular fleet on each KPI. This allows companies to benchmark their performance against others.

    This guide is divided into the following sections:
    1. Introduction
    2. The Key Performance Indicators
    3. Survey Statistics
    4. Collection and Delivery Results
    5. Trunking Results
    6. Summary
    7. Further Reading

    Publication Year:

    2007

    Publisher:

    Department for Transport

    DOI:

    No DOI minted

    Author(s):

    Dft

    Energy Category

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    Language:

    English

    File Type:

    application/pdf

    File Size:

    1387003 B

    Rights:

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    Further information:

    N/A

    Region:

    United Kingdom

    Publication Type:

    Policy Briefing Paper

    Subject:

    Transport

    Theme(s):

    Placeholder Theme

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    Related Publications(s):

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