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Projects: Projects for Investigator
Reference Number NIA_CAD0044
Title Compounded Factors
Status Completed
Energy Categories Other Cross-Cutting Technologies or Research(Demographics) 50%;
Fossil Fuels: Oil Gas and Coal(Oil and Gas, Refining, transport and storage of oil and gas) 50%;
Research Types Applied Research and Development 100%
Science and Technology Fields SOCIAL SCIENCES (Sociology) 50%;
SOCIAL SCIENCES (Psychology) 50%;
UKERC Cross Cutting Characterisation Sociological economical and environmental impact of energy (Consumer attitudes and behaviour) 50%;
Sociological economical and environmental impact of energy (Technology acceptance) 50%;
Principal Investigator Project Contact
No email address given
Cadent Gas
Award Type Network Innovation Allowance
Funding Source Ofgem
Start Date 01 August 2019
End Date 01 April 2020
Duration ENA months
Total Grant Value £41,433
Industrial Sectors Energy
Region London
Programme Network Innovation Allowance
Investigators Principal Investigator Project Contact , Cadent Gas (100.000%)
  Industrial Collaborator Project Contact , Cadent Gas (0.000%)
Web Site https://smarter.energynetworks.org/projects/NIA_CAD0044
Objectives Research into understanding customers needs, focus groups will be identified to deep dive into needs & expectations. Test this against Cadent understanding & research (PSR Data), a detailed report to be created to inform next steps for development opportunities & inform our long-term strategy. • Groups to be identified by comparing regional variability & demographics against Cadents research (PSR Data)• Determine under-represented groups, with specific focus on compounded vulnerabilities • Work with focus groups in areas on Cadent Network to explore concerns, challenges, expectations & perceptions• Analysis & compare to Cadent research • Test findings & analysis with similar focus groups with support from Cadent Representatives• Detailed report to cover findings, conclusions & next steps for future work including process & technology solutions & long-term strategy Identify groups by comparing regional variability & demographics against Cadent research to determine under-represented groups. Focus groups will then be completed to explore concerns, challenges, expectations & perceptions.
Abstract The Gas Networks have a very limited understanding of the impacts associated with some customer groups and the ability to receive the gas we transport i.e. customers from diverse minority ethnic, culture and faith communities; as well as generational considerations. Cadent want to improve our situational awareness for these customers and so we can help to keep the energy flowing.
Publications (none)
Final Report (none)
Added to Database 09/11/22